Omenahotelli

Customer Service

Note Omena Hotellit Oy is a family business owned by R. Grönblom International Ltd. The company headquarters are located in Vaasa, Finland at the passenger terminal in Vaskiluoto. Our postal address is: Omena Hotellit Oy, P.O. Box 6969, 65101 Vaasa, Finland.

E-mail addresses:

Customer service and group reservations: info@omena.com
Feedback and Reklamations: palaute@omena.com
Group reservations and requests: groupreservations@omena.com
Marketing: marketing@omena.com


Phone numbers:

Customer service and group reservations (work days 9 am to 4 pm): +358 (0) 600 18018 (price 9€ / reservation + phone call 1,97€/min + operator service fee)

Phone reservations: +358 (0)600 18018 (9€/reservation + phone call 1,97€/min + operator service fee).
Payment by credit card (VISA / Mastercard / Eurocard / American Express).

Omena remote reception (Help Desk) only for the customer staying who are at the moment staying in the hotel: +358 (0)20 7716 555 (on duty 24 h).